UNCONSCIOUS LEGAL한국어
pinesoft · Unconscious

Unconscious Privacy Policy

Effective date: July 14, 2026

pinesoft (the "Operator") publishes this Privacy Policy to explain how personal information is handled while providing the mobile game "Unconscious" (the "Service") and how users may contact the Operator about privacy matters.

1. Information We Process and Why

The Operator processes the following information only to the extent needed to provide the Service.

Category Information Purpose Requirement
Google Sign-In Firebase user identifier (UID), Google account identification information, email address, display name, and profile information Account creation, sign-in, user identification, and Account recovery Required when using Google Sign-In
Email sign-in Email address, Firebase UID, and authentication request information Account creation, sign-in, user identification, and Account recovery Required when using email sign-in
Game information Nickname, score, ranking, progress, currency, equipment, mobile suit and part status, and upgrade information Saving and loading game progress, rankings, and Service operation Required when using an Account
Multiplayer information Player identifier, session and matchmaking information, connection status, battle synchronization data, IP address, and network information Photon/Fusion multiplayer, matchmaking, connection maintenance, and fraud prevention Required when using multiplayer
Advertising information IP address, advertising ID, app set ID, interactions such as app launches, taps and ad views, and diagnostics such as app start time, crash rate, and energy usage Advertising, ad rewards, measurement, analytics, and fraud prevention Processed when using a version of the Service that includes advertising
Purchase information Google Play order number, product ID, purchase token or receipt, purchase status, price and currency, and purchase or refund time Payment verification, product delivery, purchase restoration, refunds, and payment fraud prevention Required when purchasing a paid product
Unity IAP information Player ID, Unity Installation ID, device information, session ID, country, and IAP SDK identifiers Store connection, purchase processing, diagnostics, and fraud prevention Automatically processed when Unity IAP is used
Technical information Firebase app ID, SDK and platform information, user agent, and IP address during authentication Authentication, security, error prevention, and Service maintenance Automatically processed during sign-in
On-device information Language and control settings, game options, some progress, error logs, and a saved email address for autofill Retaining settings, game functions, and troubleshooting Stored only on the device

Passwords are transmitted to Firebase Authentication for authentication. The production version of the app does not separately store passwords on the Operator's server or in device storage.

Error logs are stored on the user's device by default and are not automatically sent to the Operator. They are processed for support purposes only when a user chooses to send them.

2. How Information Is Collected

  1. Directly from users during Google Sign-In, email registration, and sign-in.
  2. Automatically generated while users play the game or use ranking and multiplayer features.
  3. Automatically processed through Firebase Authentication, Firebase Realtime Database, Google Mobile Ads SDK, and Photon/Fusion SDK.
  4. Processed through Google Play's billing system and the Unity IAP SDK during purchases and refunds.
  5. Submitted by users when contacting customer support.

3. Retention

Information Retention period
Account and Firebase authentication information Until Account deletion is completed
Server-side Game Data Until Account deletion or closure of the Service
Photon multiplayer session information For the period required to provide the session and according to Photon's retention policy
Advertising and SDK information According to Google's advertising-service retention policies
Order numbers, receipts, and purchase or refund records For the legally required period or the period necessary to handle payments and disputes
Unity IAP diagnostic and identifier information According to Unity's IAP retention policies
On-device settings and error logs Until the user clears app data or uninstalls the app
Customer support records Three years after the inquiry is resolved

Where applicable law requires retention, the relevant information will be separated from other information, retained for the legally required period, and then deleted. If electronic commerce is offered, records concerning contracts or withdrawal may be retained for five years, payment and supply records for five years, and consumer complaint or dispute records for three years.

4. Disclosure to Third Parties

The Operator does not sell personal information and does not disclose it to third parties without the user's consent, except:

  1. When the user has given prior consent.
  2. When disclosure is required by law or lawfully requested by an investigative agency, court, or administrative authority.
  3. When necessary to address an imminent threat to life or physical safety.

Data processed by advertising SDKs for advertising delivery is described in the external service section below.

5. External Services and International Processing

The following providers may process information to provide the Service. Information is transferred over the network when the relevant feature is used and is processed until its purpose is fulfilled or for the retention period established by each provider.

Provider Service and purpose Information Processing location
Google LLC Google Sign-In and Firebase Authentication: sign-in and Account management UID, email, display name, account identifiers, IP address, and user agent United States
Google LLC Firebase Realtime Database: Game Data storage and synchronization UID, nickname, score, progress, currency, equipment, and mobile suit status United States and Google's global infrastructure
Google LLC Google AdMob and Google Mobile Ads SDK: advertising, measurement, analytics, and fraud prevention IP address, approximate location, advertising and app set IDs, app interactions, and diagnostics United States and Google's global infrastructure
Google LLC Google Play billing: Paid Content purchases, refunds, purchase history, and payment fraud prevention Order number, product ID, purchase token or receipt, purchase status, price, and currency United States and Google's global infrastructure
Unity Technologies and its affiliates Unity IAP: store connection, purchase processing, diagnostics, and fraud prevention Player ID, Unity Installation ID, device and session information, country, IAP SDK identifiers, and purchase-related information United States and Unity's global infrastructure
Exit Games GmbH and Exit Games Inc. Photon/Fusion: multiplayer, matchmaking, sessions, and network connections Player identifier, IP address, session and network information, and synchronization data Germany, United States, and the automatically selected Photon Cloud service region

Provider policies are available at:

Users may request that international processing stop by deleting their Account or discontinuing use of the Service. Refusing processing that is essential to a feature may prevent the use of sign-in, data storage, advertising, or multiplayer features.

6. User Rights and Requests

Subject to applicable law, users may request access to, correction or deletion of, restriction of processing of, or withdrawal of consent for their personal information.

  1. Use the in-app Account deletion feature or send a request to oricisb@nate.com.
  2. Include the Service name, sign-in method, Account email address, or Firebase UID. Never send a password.
  3. The Operator will verify Account ownership and respond without undue delay.
  4. A request made by a legal representative or authorized agent may require documentation of that authority.

7. Account and Data Deletion

  1. Users may request deletion using Account Deletion at the bottom-left of the successful sign-in screen or at https://unconscious-legal.oricisab.chatgpt.site/delete-account.
  2. After confirmation, the Firebase Authentication Account and Realtime Database Game Data associated with that UID are deleted.
  3. Account deletion is different from logging out or uninstalling the app and cannot be reversed after completion.
  4. Information that must be retained by law or for legitimate security and fraud-prevention purposes will be separated, retained only for the stated purpose and period, and then deleted.
  5. Fully anonymized statistics that can no longer be linked to an individual may be excluded from deletion.
  6. After Account deletion, order numbers, receipts, and refund records may be retained separately for the period necessary to resolve payment disputes, prevent payment fraud, or comply with legal obligations.

8. Deletion Methods

Personal information is deleted in a manner intended to make recovery or reconstruction impracticable when its retention period expires or its processing purpose has been fulfilled. Electronic files are securely deleted, and physical records, if any, are shredded or incinerated.

9. Security Measures

  1. Encryption in transit using TLS/HTTPS.
  2. Account authentication through Firebase Authentication.
  3. Firebase Realtime Database security rules and least-privilege access.
  4. Restricted access to personal information and administrative tools.
  5. No separate plaintext password storage.
  6. Periodic review of SDKs and security settings.

10. Advertising Choices

Users may reset or delete the advertising ID through Android settings. In applicable regions, users are offered choices regarding personalized advertising and related data processing through Google's consent management tools. Withdrawing consent may result in non-personalized or limited advertising rather than no advertising.

11. Children Under 14

The Service is intended for users aged 14 or older. The Operator does not knowingly collect personal information from children under 14 without consent from a legal guardian. If the Operator learns that information from a child under 14 has been collected, the relevant Account and information will be deleted without undue delay.

12. Changes to This Policy

When this Privacy Policy changes, the effective date, changes, and reasons will be announced in the app or on the linked webpage. Material changes affecting user rights will be announced in advance and consent will be obtained where required by applicable law.

13. Privacy Contact

Users in the Republic of Korea may also contact the Personal Information Infringement Report Center (118, privacy.kisa.or.kr), the Personal Information Dispute Mediation Committee (1833-6972, www.kopico.go.kr), or another competent authority.

This Privacy Policy takes effect on July 14, 2026.