UNCONSCIOUS LEGAL한국어
pinesoft · Unconscious

Unconscious Terms of Service

Effective date: July 14, 2026

These Terms of Service govern the use of the mobile game "Unconscious" and related services (collectively, the "Service") provided by pinesoft (the "Operator"), as well as the rights and obligations of the Operator and users.

1. Purpose

These Terms set out the matters necessary for the relationship between the Operator and users in connection with the Service.

2. Definitions

  1. "User" means a person who agrees to these Terms and the Privacy Policy and uses the Service.
  2. "Account" means the unit of Service access created through Google Sign-In, email sign-in, or another supported sign-in method.
  3. "Guest access" means limited use of the Service without creating an Account.
  4. "Game Data" includes nicknames, progress, scores, rankings, currency, equipment, mobile suits, and part status generated while using the Service.
  5. "Content" includes characters, mobile suits, equipment, items, currency, images, audio, text, and network-play elements made available through the game.
  6. "Paid Content" means in-game currency, items, equipment, features, or other digital content purchased through Google Play in-app billing.

3. Publication, Acceptance, and Changes

  1. The Operator makes these Terms available in the app or on a linked webpage so that users can review them easily.
  2. Users must review and accept these Terms and the Privacy Policy before signing in or first using the Service.
  3. The Operator may amend these Terms to the extent permitted by applicable law. Material changes will be announced in advance through an in-app notice or webpage, together with their effective date and reason.
  4. A user who does not agree to amended Terms may stop using the Service and request Account deletion.

4. The Service

  1. The Service may provide gameplay, account authentication, Game Data storage, advertisements and advertising rewards, rankings, and multiplayer features.
  2. Some features require an internet connection or third-party services such as Google Play services, Firebase, Google AdMob, or Photon/Fusion.
  3. All or part of the Service may be temporarily unavailable due to maintenance, failures, security issues, force majeure, or interruptions to third-party services.
  4. The Operator may change the content or operation of the Service. Changes that materially affect users will be announced in advance where reasonably possible.

5. Accounts and Guest Access

  1. Users may create an Account or sign in using a Google Account or an email address and password.
  2. Authentication information is processed using Firebase Authentication and Google authentication services.
  3. Users are responsible for protecting their Accounts and devices and must not transfer, lend, sell, or share an Account.
  4. Guest data may be lost when changing devices, uninstalling the app, clearing app storage, or during an update, and may not be recoverable like Account data.
  5. Suspected unauthorized use of an Account should be reported promptly using the contact information below.

6. User Responsibilities

Users must not:

  1. Access another person's Account or information without authorization.
  2. Use hacks, macros, modified clients, or other unauthorized programs.
  3. Exploit bugs or improperly manipulate scores, currency, rankings, or battle results.
  4. Bypass or disrupt servers, networks, or security features.
  5. Repeatedly interfere with another user's normal gameplay.
  6. Infringe the copyright, trademark, privacy, reputation, or other rights of the Operator or a third party.
  7. Transmit unlawful content, obscene material, hate speech, or unsolicited advertising.
  8. Violate applicable law or public order.

7. Enforcement

  1. If a user violates these Terms, engages in fraudulent conduct, or interferes with operation of the Service, the Operator may issue a warning, temporarily suspend access, reverse records or rewards, suspend the Account, or permanently restrict access.
  2. Game Data obtained through a technical error or improper method may be corrected or removed.
  3. The Operator will explain the reason for an enforcement action where reasonably possible, but may withhold information where disclosure could affect security, an investigation, or the protection of other users.

8. Game Data and Content

  1. Game Data for signed-in users may be stored on servers to provide the Service.
  2. In-game currency, equipment, rewards, and scores may be used only within the Service and cannot be exchanged for cash or physical property.
  3. Advertising rewards, event rewards, and game balance may change under the Operator's service policies.
  4. Copyright and other intellectual property rights in the Service and Content belong to the Operator or the applicable rights holder.
  5. Except where expressly permitted by law, users may not reproduce, distribute, sell, rent, modify, reverse engineer, or create derivative works from the Service or Content without prior permission from the Operator.

9. Advertising and Third-Party Services

  1. The Service may display advertisements through Google AdMob and may provide in-game rewards for viewing advertisements.
  2. During advertising delivery, information such as advertising identifiers, IP addresses that may indicate approximate location, app interactions, and diagnostic information may be processed.
  3. Third-party terms and privacy policies may apply to Google, Firebase, AdMob, Photon/Fusion, and other external services.

10. Paid Content, Payment, and Refunds

  1. The price, contents, availability period, and purchase conditions for Paid Content are displayed on the purchase screen. The actual amount charged may vary by country, currency, taxes, and Google Play policies.
  2. Payments for Paid Content in the Android app are generally processed through Google Play's billing system. The Operator does not directly collect or store credit card numbers or bank account information.
  3. Consumable products may not be restorable after they have been delivered and used or consumed. Non-consumable products may be restored to the current Service Account after signing in with the same Google Play account and verifying the purchase history and that the entitlement has not been granted twice.
  4. Before purchasing, users must review the product name, price, quantity, and product type. Minors must obtain consent from a parent or legal guardian where required.
  5. Cancellations and refunds are handled under Google Play's refund policies and applicable law. Refunds for digital content that has already been used or consumed may be restricted to the extent permitted by law.
  6. If payment is completed but the product is not delivered, the user may contact customer support with the order number and Account information. Users must not send passwords or complete payment-method details.
  7. The Operator may reverse Paid Content or correct Game Data when duplicate delivery, cancellation, refund, fraudulent payment, or a technical error is confirmed.
  8. The Operator may change the types or prices of Paid Content or discontinue sales. Changes that materially affect user rights will be announced in advance where reasonably possible.

11. Age Requirement

  1. The Service is intended for users aged 14 or older.
  2. A person under the age of 14 must not use the Service or create an Account.
  3. If the Operator learns that an Account or personal information belongs to a person under 14, the Operator may restrict access and delete the Account and information as appropriate.

12. Account Deletion and Service Closure

  1. Users may request deletion of their Account and associated data through the in-app Account deletion option or the external Account deletion request page provided by the Operator.
  2. Once deletion is complete, the Account and associated Game Data cannot be recovered. Records that must be retained by law will be separated and deleted after the required retention period.
  3. Logging out or uninstalling the app does not delete a server Account.
  4. If the Operator closes the Service, the Operator will provide advance notice where reasonably possible and delete Account and Game Data in accordance with the Privacy Policy, except for records that must be retained by law.

13. Limitation of Liability

  1. To the extent permitted by applicable law, the Operator is not liable for failure to provide the Service due to causes beyond its reasonable control, such as natural disasters, war, telecommunications failures, or platform outages.
  2. Except in cases of willful misconduct or gross negligence by the Operator, the Operator is not liable for loss of an Account, interruption, or damage caused by a user's own action or failure.
  3. The Operator works to maintain a stable Service but does not guarantee uninterrupted or error-free operation on every device or network.
  4. Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.

14. Governing Law and Disputes

  1. These Terms are governed by the laws of the Republic of Korea.
  2. The Operator and users will attempt in good faith to resolve disputes relating to the Service.
  3. If a dispute cannot be resolved by agreement, it may be submitted to a court or dispute resolution body with jurisdiction under applicable law.

15. Operator Information and Contact

These Terms take effect on July 14, 2026.